Shipping policy
Last Updated: September 3, 2026
Thank you for shopping with Zorena.
Order Processing
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders may take additional time to process during holidays, promotions, or periods of unusually high order volume.
Shipping Times
Estimated delivery times depend on the destination, shipping method, carrier, and other circumstances outside our control.
Typical estimated delivery:
United States: 3–7 business days after processing.
These are estimates and are not guaranteed delivery dates.
Tracking
When tracking information is available, it will be provided to the email address associated with your order.
Please allow some time for tracking information to become active after the shipment has been handed to the carrier.
Shipping Delays
Zorena is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, customs processing, holidays, or incorrect shipping information provided by the customer.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply if the order needs to be reshipped.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us at:
We will work with you and the shipping carrier to determine the appropriate next step.
Contact
For shipping questions, please contact:
Zorena
Email: igorpavlov3133@gmail.com