Privacy policy

Last Updated: September 3, 2026

At Zorena, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our online store.

Information We Collect

When you visit our store, place an order, or contact us, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Information you provide when contacting customer support

  • Device and website usage information, such as IP address, browser type, and pages visited

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Provide shipping and delivery updates

  • Communicate with you about your orders

  • Respond to customer service requests

  • Improve our products, services, and website

  • Prevent fraud and unauthorized transactions

  • Comply with applicable laws and legal requirements

Payment Information

Payments are processed through secure third-party payment providers. Zorena does not normally have access to or store your complete payment card information.

Sharing Your Information

We may share information with trusted service providers when necessary to operate our business, including payment processors, shipping providers, technology providers, and customer service providers.

We do not sell your personal information for money.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, analyze website traffic, and improve your shopping experience.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect your personal information. However, no method of transmission or electronic storage is completely secure.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To submit a privacy-related request, contact us at:

Email: igorpavlov3133@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Zorena
Email: igorpavlov3133@gmail.com